• No party poppers, sparklers, blowers or noisy novelties.

• Parties guest and attendees must be out of the room no later than 15 minutes after the party has finished. You can request 30min extra for $50

• You must supply all your catering needs, cutlery, napkin, matches, candles, knife etc... unless you get Party Package 2.

• 1 parent must remain at the party at all times.

• No glass bottles, jugs or glass of any kind is allowed in the store.

• Please do not assume that because you haven't confirmed, that your party is canceled. You must ring up and cancel the party.

• NO ALCOHOL is allowed on the premises. We do NOT encourage parents to drive home with children after a glass or two.

Yes, parties can be extended upon request for $50 when you book the party. Enquire when you book since this is sometimes not possible.

ONLY if you book party package 2. If not the case then no, we do not provide any of these.

Once the party is booked in, you have 2 weeks to pay a non refundable $50 deposit. This must be done during our opening hours.

If guest arrive any later then 30 minutes, painting is no longer possible. But they can still attend the remainder of the party and still receive a plaster to either take home or paint with their parents in the public area after the party has finished.

Yes, you can bring in any of these, but you will need to add on an extra 30min which will cost $50. You can then pick which section of the party you'd like for the entertainer to take over. Example before or after painting, maybe before cake or at the end of the party, it is up to you.

This should not happen if you pick package 1 or 2 as we host the party and time it perfectly. But sometimes we have the odd party where the parents stick around and unfortunately are very reluctant to leave or vacate the party room. If the does happen this means you will be charged the $50 late fee per half hour. If you selected the DIY Party we are not in charge of the timing at all. This means if you have not completed the games, food, cake or eating within this time and go over your time slot, you will be charged $50 per half hour.

Our party rooms are set up for the children only, but there is room for parents to stick around and take a seat. The children will move across two areas of the room depending on what section of the party we are doing, this means parents can sit on the other side or just stand around. Please remember this party room is for the children, not dedicated for the adults. A large amount of adults and multiple prams will not fit in the room.

No, we can cater up to 150 guest (sitting down painting). Parties tend to book for 10 - 18 or 24 guest. We can do larger parties and you can even hire out the whole venue.

As long as you meet the minimum amount, we only charge per head/painting. You sometimes might have guest that are too old or young to paint but still want to be apart of the party, as long as they don't receive anything we provide to you in the party package, you won't be charged. Example, they can receive anything your provided for your party (food, lolly bags, ect) but they can't receive a juice box, food, game or any painting from us.